At Southern Classic Rentals, we strive for 100% customer satisfaction. In order to best assist you, we’ve gathered a list of questions we hear most often and taken a chance to compose some information about who we are, what we do, and how we operate.
Have a question that’s not on the list below?
Just contact us today, or feel free to give us a call for more information.
We are a family owned and operated company that takes pride in providing high quality chairs and accessories at a great price. To insure the best condition of our products, we set up all rented items, which gives you one less thing to worry about. Many companies use plastic chairs, but we find there is no substitute for the classic beauty that a wooden chair provides.
It’s normal for the number of chairs reserved to changed after guests RSVP, so be sure to let us know, and we will adjust your balance accordingly.
A 50% deposit of the total cost is required upon reservation. The remaining balance must be paid within 7 days of the event.
Yes, reservations are required to lock in your event date.
To insure the quality of products, we do not allow customers to transport the rented items themselves. We provide a full service that includes delivery, set up, and pick up.
Our process is actually rather simple, and we pride ourselves on that. Our process is as follows:
- The customer will contact us to check availability for a particular date and the products they have requested. We’ll gather some simple information, like your name, email, contact phone number, your event planner’s contact information, and your venue address.
- Then, we will send over a formal estimate, where a 50% deposit amount will be due to ensure the hold of all items requested.
- Once the deposit is paid, we then send a formal invoice reflecting the deposit and then add you to the scheduling books. We just ask that you keep us in the loop on any last minute changes and try to have final numbers to our team 1-2 weeks prior to the event date.
- When the time comes, our team handles all aspects of your product rental. We include a flat rate fee for delivery, set up, and pick up fees, so you don’t have to worry about a single thing once your event is here. *An additional fee may be required for longer distances outside of Louisville, KY.
Absolutely! We don’t have a show room, but we are more than happy to schedule an appointment if you would like to come see any of our products in our warehouse!
Yes, we require all of our customers to sign a contract for renting our products. You can review our rental contract and for more information, just contact us today.
The Dream Day You’ve Always Wanted…
Right At Your Fingertips